Gaming is entertainment — not a burden on your life. 99an believes real fun lives within healthy, responsible play. Find out here how to enjoy gaming while staying within your limits.
At 99an, the mental well-being and financial safety of every player are our top priorities.
The foundation of responsible gaming is setting financial limits. At 99an, you can set your own daily, weekly, or monthly deposit limits yourself — so your spending never goes beyond your budget.
It's easy to lose track of time without realizing hours have passed. 99an's session timer and reminder system keeps you aware of how long you've been playing and prompts you to take breaks.
You can put your account on a cooling-off period at any time. Choose a break anywhere from 24 hours to 6 months — no questions asked.
If you feel you need an extended break from gaming, activate self-exclusion. This will fully lock your account for a set period of time.
99an offers an automatic loss limit feature that stops gaming once you've lost a set amount. This protects you from placing impulsive bets in the heat of the moment.
If a member shows signs of addictive behavior, our trained support team reaches out directly and offers assistance. You are not alone.
Responsible gaming means enjoying gaming as a controlled form of entertainment — where fun is present, but your life isn't harmed. At 99an, responsible gaming means you decide how much you play, how much you spend, and when to stop.
Online gaming is a global entertainment industry. Millions of people in Bangladesh enjoy casino games, slots, and bingo every day. But that enjoyment stays healthy only when played responsibly. Responsible gaming rests on three pillars: awareness, setting limits, and the courage to stop when it's time.
At 99an, responsible gaming isn't just a policy — it's part of how we operate every day. Every member's gaming patterns are monitored, and automated alerts are sent out whenever unusual behavior is detected.
Remember: gaming is entertainment, not a guaranteed source of income. The first rule of responsible play is accepting that truth.
There are some simple signs that show you're gaming responsibly. If the following apply to you, you're on the right track:
These are the hallmarks of responsible gaming. 99an wants every member to maintain these healthy habits.
Gaming addiction develops gradually — not all at once. It can be hard to notice in yourself. However, certain warning signs should prompt you to take action:
If you recognize two or more of the above signs in yourself, don't wait — reach out to 99an support. Asking for help isn't a sign of weakness; it takes courage.
Ask yourself the questions below. If most of your answers are "yes," you are gaming responsibly. If any answer is "no," pause and take a closer look at your habits:
Do I set a specific budget before I start gaming and stick to it?
Do I see gaming as entertainment — not as a source of income?
Can I accept a loss calmly without immediately trying to win it back?
Can I step away from gaming when family, work, or studies need my attention?
Do I avoid lying to or hiding things from others about my gaming?
Can I stay calm when I'm not gaming — without feeling restless or angry?
Have I never borrowed money or dipped into my savings to fund gaming?
Doing this self-assessment once a month makes it easy to stay aware of your own gaming habits.
99an goes beyond setting policies — we provide practical tools to help you game responsibly. All of the following can be activated directly from your account settings:
Set a maximum deposit limit — daily, weekly, or monthly. Limits take effect immediately once set.
The game will stop automatically once you reach a set loss amount. No more losing more than you can afford in the heat of the moment.
Sends automatic alerts to let you know how long you've been playing. Taking a timely break becomes much easier.
Take a break from 24 hours up to 30 days. You will not be able to log in to your account during this period.
For a longer break, you can fully lock your account for anywhere between 6 months and 5 years.
View a full report of your gaming activity — how long you played, how much you won, and how much you lost.
Contact 99an support to activate any of these tools. Limit decreases take effect immediately, but increasing a limit requires a 72-hour waiting period — this is intentional.
Gaming addiction affects not just the individual, but the entire family. If you feel someone in your family is gaming excessively, the following steps may help:
Reporting directly to 99an also triggers action. If you suspect someone you know is using your device to game without your knowledge, contact our support team immediately.
Reaching out for help on your responsible gaming journey takes real courage. At 99an, we believe every member has the right to stay well. Follow the steps below to get the support you need:
99an's support team is available 24/7. Reach us by email at [email protected]. Your identity will be kept completely confidential.
Request to activate a deposit limit, cooling-off period, or self-exclusion. We will enable it for you immediately.
Review your gaming history and get a clearer picture of your own habits. Having the data makes it easier to make informed decisions.
Stop whenever you feel like it. Start with a short break. Resting is not a weakness — it is part of healthy gaming.
Consulting a professional psychologist or counselor is highly effective in dealing with gaming addiction. Talk to the people close to you.
Email: [email protected] — we respond within 24 hours.
Follow these five simple rules and gaming will always stay enjoyable.
Before each session, decide on a spending limit and stick to it — whether you are winning or losing.
Gaming means entertainment. Think of every session the way you'd think of going to a movie or playing a sport — not as a way to earn money.
Take at least a 10-minute break every hour. Grab a tea, go for a walk, or step outside. A clear head leads to better decisions.
Do not try to win back what you have lost. Chasing losses is the biggest trap — it almost always leads to losing even more.
Family and friends matter more than gaming. If gaming is getting in the way of your relationships, it's time to stop.
Reach out to 99an support whenever you feel the need. Using limits and break features is what smart players do.
Join 99an today for a safe and responsible gaming experience. Casino, slots, and bingo — all the fun in one place, in a fully secure environment.